Refund Policy

JIS Academy & Community Sports

Due to staffing considerations, JIS Academy & Community Sports employs a strict refund policy. There is a IDR 250,000 administrative on refunds unless the class is cancelled or changed by the JIS Academy & Community Sports.

  1. Before the second class meeting: 100% refund minus IDR 250,000 administrative fee (when applicable)
  2. After the second class meeting: No refund
  3. JIS Academy & Community Sports reserve the right to cancel all programs due to insufficient enrolment or staffing.
  4. JIS Academy & Community Sports reserve the right to change or alter dates and times. If a program is cancelled by us for whatever reason, there will be 100% refund and no administrative fee.
  5. There will be no refund for a student who is asked to leave the program for inappropriate behavior, the use of tobacco, drugs or alcohol, non-notification of a serious medical condition, or whose conduct is detrimental to the program.   Also, no refund will be made for a student’s late arrival, early vacation or family vacation. All refund decisions are at the sole discretion of JIS Academy & Community Sports.
  6. There will be no refund in case of force majeure, natural disaster, unscheduled school closures for student safety and/or unscheduled public holidays.


Form of Refund

  1. Refund will be processed in 14 (fourteen) working days.  
  2. Refund will be issued either in Rupiah check or Rupiah cash. Maximum Rupiah cash is 5 million.


Payment Options

All activities will be priced in Indonesian rupiah.  Currently we accept VISA, Mastercard and JCB. Here are our recommendations for a smooth experience:

Indonesian credit card - this is the fastest and most reliable method you can use.

Foreign 3D secure credit card (like "Verified by Visa" and "MasterCard SecureCode") - be sure your bank has up-to-date contact information and/or that you know your password.

Foreign credit card (Non 3D secure credit card), please call your bank in advance and tell them you will be making a charge from Indonesia.

Seven - Day Cash Payments - payments must be made at the JIS Business Office on Cilandak Campus within seven days of registration, otherwise the system will automatically drop registrants from all unpaid activities. JIS Business Office is located in Module H 3rd floor, JIS Cilandak Campus, Jl. Terogong Raya No. 33, Jakarta Selatan. Opening hours: Monday – Friday, 8:00 am – 3:00 pm.